Nathalie Stocker, Head of Diplomatic Desk (Residential), within the Relocation & Corporate Services team at Knight Frank, brings over a decade of experience in residential lettings and PropTech, with a special focus on Embassy lets.

“Each Embassy or High Commission has its own processes and contract requirements, with each search being tailored to who is being relocated,” she explains. “I assist with the whole process, often speaking with an individual or family a few months before they arrive in London, advising them on the market and taking time to fully understand their needs.

Once in London, I arrange a tour of properties across their areas of interest, meeting them in person and working alongside Knight Frank’s front office lettings teams. When on the tour, we’re joined by negotiators from each local office who know the area and property inside out, while I provide a London-wide and Embassy-specific perspective. I stay involved through the offer process, negotiation and agreement of terms, contracts and paperwork, right through to move-in. The Embassy or High Commission also have me as a dedicated point of contact throughout the tenancy should they need.”

That continuity and personal touch are what set the Diplomatic Desk apart. It’s a service that begins before clients even arrive in the UK, with remote consultations designed to build a picture of their needs and begin the home search early. Once on the ground, clients are taken on carefully curated property tours, saving them time and ensuring every viewing is relevant.

Knight Frank’s reach is another key advantage. With access to both listed and off-market properties across London, the team can offer options that many clients wouldn’t find on their own. And because the service is entirely complimentary, clients benefit from expert guidance without the fees typically associated with relocation support.