Diplomat Concierge

The Churchill Residential Suite, Hyatt Regency London - The Churchill

Master Bedroom Terrace

Master Bedroom Terrace

Diplomat enjoys the lap of luxury in the Hyatt Regency London – The Churchill's newly renovated top suite

King Charles III’s Coronation is not only a once in a generation event, but also surely a career highlight for any diplomat posted to London. Not only for those lucky enough to attend the service at Westminster Abbey, but behind the scenes there are thousands of diplomats and civil servants all over the globe working on the logistical arrangements of their Heads of State visiting London for 6 May 2023. Accommodation is naturally top of the priority list, and finding the correct quarters, in the correct area of town is a high priority. With Diplomat magazine’s readership in mind, my family and I were lucky to recently experience a stay in what must be one of London’s finest hotel suites: the elegant, newly renovated Churchill Residential Suite.

The Hyatt Regency London – The Churchill has been faithfully serving London’s diplomatic community for decades, hosting their national day functions in the Chartwell Suite, breakfasts for Young Diplomats in London in their boardrooms and Vin d’Honneur receptions in the Library for Heads of Mission following their credentials presentations at Buckingham Palace.

Over the years, I have been fortunate to stay in a few of the capital’s top suites, and The Churchill Residential Suite certainly impresses. “It’s like mansion!” my youngest declares on arrival, before marvelling at his room set up with dozens of toys, books and activity packs for his entertainment. Meanwhile, the eldest was busy sifting through the welcome gifts: an ice bucket full of smoothies, caramel popcorn, a jar of toffees and a bowl groaning with strawberries and fruit.

The Hyatt Regency London – The Churchill has been faithfully serving London’s diplomatic community for decades, hosting their national day functions in the Chartwell Suite, breakfasts for Young Diplomats in London in their boardrooms and Vin d’Honneur receptions in the Library for Heads of Mission following their credentials presentations at Buckingham Palace.

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The Churchill’s latest reincarnation of its top suite is found on the top (ninth) floor of the property that houses 440 rooms, including 50 suites and family rooms. Boasting four luxurious ensuite bedrooms with emperor sized beds, The Churchill Residential Suite’s private facilities include a kitchen and dining room (that could also act as a board table), an impressive double-sided desk with large Chesterfield armchair, an expansive living/ entertaining area with grand piano, a walk-in wardrobe, plus two terraces with views across the Marylebone rooftops. Over a colossal 325 square metres with spacious, individually designed rooms, the hotel has adeptly created a home-away-from-home experience, which is well-suited for those looking for privacy and a stay in residence for longer periods.

The suite is charming combination of wood panelling with modern furnishings and a fresh colour palette that creates a grand, but contemporary escape. Like the rest of the hotel, the life of former British Prime Minister Winston Churchill is a strong influence, and the suite’s walls are lined with pieces both carefully curated by the Thompson Gallery and the hotel’s own private art collection, including artwork by Sir Winston Churchill, who was himself a keen artist. This impressive art collection continues throughout the hotel - in particular, in The Churchill Bar & Terrace, which boasts family photographs and love letters between the famous Prime Minister and his wife Clementine.

Much to the delight of the children, we were soon off to experience the Regency Club lounge for tea and chocolate cake. (Access to the lounge is included for suite guests with their stay). At 5pm, the space turns into a generous bar, with staff handing out canapés, salty snacks and soft drinks. We were all very well looked after. On return to the suite, we even found a chocolate birthday cake had been delivered for the youngest. Two lots of cake in a day – you’d never seen a seven-year-old quite so delighted! The late arrival – my husband – was no less impressed, as he settled into one of the three large sofas, a cold drink in hand, switching on the magnificent 65-inch flat screen.

 Rumoured to be one of the largest hotel suites in London, its facilities include its own lift offering direct access to the suite from the main hotel, and private security available on request. The hotel’s dedicated suite team are on-hand to arrange exclusive experiences for those staying in The Churchill Residential Suite and are well-versed in hosting Heads of State, diplomats and VIPs. Whether it’s in-suite dining from the hotel’s Executive Chef, private music performances on the suite’s grand piano, use of the hotel’s 11 meeting spaces downstairs, or a bespoke cocktail service from the hotel’s Churchill Bar & Terrace, the property’s guest relation team work hard to ensure every wish is catered for. Guests of The Churchill Residential Suite are also treated to other VIP services, with chauffeur driven transfers, personalised amenities arranged in room – such as a bedroom transformed into a gym or wellness area for health-conscious guests – and pre-arrival concierge services to determine guest needs ahead of their stay.

Downstairs, dining options include seasonal British dishes at The Montagu Kitchen & Lounge with a large menu to satisfy every palate and dietary preference, craft cocktails at award-winning The Churchill Bar & Terrace, or Michelin-starred Italian fine dining at Locanda Locatelli.

In all, every member of the family left the property feeling pampered, indulged and extremely well fed. The hotel staff couldn’t have been more charming; Daehyeon from South Korea who looked after us at dinner was impressive, and nothing had been too much trouble. On our return home, we discovered that one of the boys had left behind their ‘comforter’ that they sleep with each night. A quick email to the Concierge desk resolved this; it had already been found and set aside and was soon on it’s way back to us in Wiltshire by post. Thank you, Ricardo and Frank from the Concierge Desk!

For those interested in learning more about The Churchill Residential Suite, or any other diplomatic business at the Hyatt Regency London – The Churchill, please contact

Victoria Osman, Sales Manager – Diplomatic and Middle East

E: victoria.osman@hyatt.com T: +44 20 7486 5800 Ext. 2082

hyattregencylondon.com